I have had several occasions to use various professional services Shawn is able to provide. In each instance I have been thoroughly pleased with the manner in which he conducts his business. He is thorough, prompt, knowledgeable, and efficient and seems able to conduct his business in a manner far beyond his years!
From the beginning we were updated daily in regards to interest rates and forecasts. We ended up buying a home on a short sale from a bank. Needless to say, there was a lien on the home. This lien caused us on the day before closing to become homeless. We found out we had a 50/50 shot of getting the home. Well, one week later we got the home, had a two day window to close because if we didn't, the house would go into foreclosure. Shawn was calm, cool and caring with us... he made it happen and everything went smooth at the closing table.
My existing home loan was due to reset in a few months time resulting in a higher interest rate. The team at US Mortgage knew I had some flexibility of when to lock my new rate and kept me constantly informed about current rates. I was able to secure a great rate thanks to their diligent efforts. Shawn walked me through all the steps and was very patient and thorough in answering all my questions. All I can ask in business is to be treated fairly and that my business is valued. I look forward to working with US Mortgage again.
Working with US Mortgage Investments, Shawn Poppler in particular, was a wonderful experience for me. Shawn went the extra mile to walk me through the whole loan process and he explained every step in detail, so I always knew exactly what to expect. He worked diligently, exploring numerous options before choosing the right loan for me. Because of his expert knowledge, and commitment, I was able to purchase the home of my dreams. I would highly recommend him to anyone who is interested in getting the best service possible. You won?t regret it!
Shawn at US Mortgage broke down my mortgage options so they were simple and easy to understand. He offered a better package than two other brokers with whom I spoke. He also communicated in straight, matter-of-fact terms, which helped to build trust. Most importantly for my purchase, he helped me seal the deal before it was too late, and time was definitely of the essence. He committed to getting our mortgage package through in 10 days, and despite many obstacles, he made it happen just as promised. As far as I'm concerned, he's earning his business the right way... by being honest and dependable.
I was looking to refinance my condo, but didn't exactly know where to start. A friend gave me Shawn's number and suggested I contact him to begin discussing the options. From the beginning, Shawn was accommodating and patient. Not only did he walk me through the refinancing process, but he gave me several different scenarios to look at. Every time I reached out to him with a question or a change, he was quick to respond. I will definitely be looking to Shawn when I purchase my next home.
I highly recommend the services that US Mortgage Investments has to offer. As a 1st time home owner, Shawn helped to make the process as simple and pain-free as possible. I had no Idea that the process could be so easy! Also, the interest rate that Shawn was able to lock me in with was far better then any other quotes I received various competitors. If you want to save yourself a lot of time and money, let US Mortgage handle the home-buying process for you.
Shawn is the benchmark by which I would challenge anyone to measure their mortgage broker. During every step of the process including evaluating loan programs, appraisal, application processing and underwriting, Shawn's follow-up, persistence and delivery were timely and efficient. Shawn's objective was not only to get me a loan, but to educate and enable me to make the best decision for my specific financial goals. Shawn provided completely transparent service, and demonstrated this by explaining to my satisfaction and understanding the market forces, lending practices, fees and implications of different loan programs. I walked away from my experience with Shawn as an educated and informed consumer, with a higher standard of mortgage broker services.
It was my first home and the entire process was stress and hassle free. Shawn was there every step of the way. All I did was pick out the loan and show up on closing day - Shawn did the rest. Highly recommended!
Shawn Poppler was very knowledgeable and easy to work when we recently refinanced our home with US Mortgage Investments. He kept us informed about current market conditions and promptly answered our questions. With Shawn?s help, the entire refinance process went very smoothly.
Shawn was very helpful throughout the process of our refinance. He answered every question we had and worked to get us the best rate possible from several mortgage companies. He even helped us after closing with issues that came up with our previous mortgage company. He was very thorough and very professional.
We contacted Shawn Poppler/US Mortgage Investments to discuss a mortgage refinance. Shawn was very good about answering all of our questions and searched for the best rate possible. He also facilitated a smooth closing. We would highly recommend Shawn.